Sun StorageTek L180 Tape Library
 
Sun StorageTek L700e Tape Library
 
Sun StorageTek L1400 Tape Library
 
Sun StorageTek L700 Tape Library
 

PLA-Support>Sun Systems>TAPE>Tape Hardware>SN-TP: STK Legacy Drive and Library
 

In this Document

Symptoms

Cause

Solution

References

Created from <SR 3-7052689200>

Applies to:

Symptoms

Library does not send SNMP alerts.
Lost access to the Web GUI.
Host cannot ping the Library.

Cause

Personality module failure or unattached to the Library socket.

Solution

Run Library Personality Information
Viewing library personality information lets you determine who library’s vendor is and whether the personality module for the Sun StorageTek L-Series Library Admin product is present and enabled.

To view the library’s personality information:
1. Press the MENU button to return to the Main Menu.
2. Press the arrow buttons until the cursor underscores CONFIGURATION.
3. Press the SELECT button. The Main Configuration Menu appears.
4. Press the arrow buttons until the cursor underscores PERSONALITY MODULE.
5. Press the SELECT button.
    The Personality Module Info screen appears.
6. Press the down arrow to view a second screen of information.
7. Press the MENU button to exit the Personality Module Info screen.

Status Message Explanation
Status:

PRESENT
A recognizable personality module is attached to the logic card

NOT PRESENT.
No personality module is attached to the logic card

UNKNOWN
No valid vendor information has been loaded into this library

If Status is NOT PRESENT or UNKNOWN check if Personality module is firmly plugged to the socket.  If problem persists contact Support by opening a Service Request.  Reference this Knowledge Entry.
 

References

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