L700 - Problem With The Inventory Robot L700e

Asset ID:	1-72-1551476.1
Update Date:	2017-05-23
Keywords:

Solution Type Problem Resolution Sure

Solution 1551476.1 : L700 - Problem With The Inventory Robot L700e

Applies to:

Sun StorageTek L700 Tape Library - Version Not Applicable and later
Sun StorageTek L700e Tape Library - Version Not Applicable and later
Information in this document applies to any platform.

Symptoms

Problem with inventory on L700e robot

Trying to figure where is this media? And why it's marked as "??????". It is 2 L700 connected via PTP. The target question is: What is home lsm -1???

$ volrpt
                              VOLUME REPORT UTILITY

2013-04-18 18:18:53

TOTAL VOLUMES: 2390      SEQUENCE: sort by volume identifier

Volume   Home          Label Volume     Times   |-----Entered------| |----Last Used-----|
Label    Location      Attr. Type/Media Mounted Date       Time      Date       Time

004698   0, 0, 3,33, 1 Ext. D/LTO-100G     0    2012-02-24 10:53:42 2012-05-04 13:34:19
005244   0, 1, 3,37, 3 Ext. D/LTO-100G     0    2012-05-10 15:12:43 2012-05-10 15:12:43
??????   0,-1, 3,24, 5 Ext. D/LTO-400G     0    2012-12-24 17:26:48 2012-12-24 17:26:48

SPLAT access to output.tar:

https://tapesupport.us.oracle.com/Splat/log_summary.php?report_id=95367

Cause

After a review of the images of the labels supplied I can confirm that the labels in use are NOT correct for library in use.

Please refer to knowledge base Doc ID 1016189.1 for details of the correct label information, an example is provided in the following link http://www.aeseast.com/rfid-barcode-labels.html

Solution

Customer to replace ALL labels for supported label format as identified.

===================================================

LSM = -1 does not mean that this is an invalid data.

-1 is a special value used by ACSLS when a cartridge is ejected, missing or absent.
... but here this cartridge is not considered as ejected, missing or absent, as it is seen as being in home location (vol_status=90)!

?????? means that the barcode reader was unable to read the label of that cartridge.

It is suggested that you would delete this ?????? cartridge from the database by using the following command:
sql.sh "delete from volumetable where home_lsm=-1 and home_panel=3 and home_row=24 and home_col=5;"

... then suggest that you run an AUDIT of ACS 0.

Run a "volrpt -i" to verify if everything looks good.

References

<NOTE:1015262.1> - L1400/L700/L180 - Using Op Panel to Display the FSCs on the Library
<NOTE:1431368.1> - L180/L700/L1400 - How to Gather FSC Logs and Reports From Lib Admin Web GUI
<NOTE:1016189.1> - Oracle/STK Libraries - Not Able to Read Non-Supported Barcode/Voser Labels - Specifications on Supported Labels
<NOTE:1014235.1> - L180/700/1400 - 3.13.01 Code Supports 8 Characters in the SCSI VOLID Field
<NOTE:1017188.1> - Tape Libraries - Does Library Send More Than 6 Characters of Volser Barcode to Server?
<NOTE:1013165.1> - ACSLS - How to Gather Diagnostic Logs and Information

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