Sun SPARC Enterprise M3000/M4000/M5000/M8000/M9000 - Cannot Change Password for a user on XSCF and 'password: Operation failed' is displayed

Asset ID:	1-72-1546140.1
Update Date:	2018-03-01
Keywords:

Solution Type Problem Resolution Sure

Solution 1546140.1 : Sun SPARC Enterprise M3000/M4000/M5000/M8000/M9000 - Cannot Change Password for a user on XSCF and 'password: Operation failed' is displayed

Applies to:

Sun SPARC Enterprise M8000 Server - Version All Versions to All Versions [Release All Releases]
Sun SPARC Enterprise M5000 Server - Version All Versions to All Versions [Release All Releases]
Sun SPARC Enterprise M4000 Server - Version All Versions to All Versions [Release All Releases]
Sun SPARC Enterprise M3000 Server - Version All Versions to All Versions [Release All Releases]
Sun SPARC Enterprise M9000-64 Server - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.

Symptoms

SPARC Enterprise M8000, unable to change the password for the user account on the XSCF and no valid useful or detailed message is displayed

Example -

XSCF> password
Changing password for <user name>
(current) XSCF password:
New XSCF password:
Retype new XSCF password:
password: Operation failed

Cause

Invalid password policy setting

From the setpasswordpolicy man page -

  -r remember Sets the number of passwords remembered in
  password history. Valid values are integers
  1 - 10. The initial setting is 3. A zero
  value is not supported and will prevent
  further password modification by the user.

Example of how to check the password policy "remember" setting -

XSCF> showpasswordpolicy
Mindays: 0
Maxdays: 99999
Warn: 7
Inactive: -1
Expiry: 0
Retry: 3
Difok: 0
Minlen: 7
Dcredit: 0
Ucredit: 0
Lcredit: 0
Ocredit: 0
Remember: 0 <-----

Solution

Set your password policy "remember" setting to a valid integer between 1 and 10 (for complete syntax and explaination see the setpasswordpolicy man page available from the XSCF prompt).

Example of correcting just this setting to the default value of 1 -

XSCF> setpasswordpolicy -r 1

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