SL500 - Overlap Command Attempted SCSI Errors in Logs

Asset ID:	1-72-1543641.1
Update Date:	2017-05-22
Keywords:

Solution Type Problem Resolution Sure

Solution 1543641.1 : SL500 - Overlap Command Attempted SCSI Errors in Logs

Applies to:

Sun StorageTek SL500 Modular Library System - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.

Symptoms

TLD(0) key = 0xb, asc = 0x4e, ascq = 0x0, OVERLAPPED COMMANDS ATTEMPTED seen in logs

Host side logs:

Mar 18 00:05:16 tldcd[736]: [ID 452646 daemon.error] TLD(0) key = 0xb, asc = 0x4e, ascq = 0x0, OVERLAPPED COMMANDS ATTEMPTED
Mar 18 00:05:16 tldcd[736]: [ID 395387 daemon.error] TLD(0) inquiry error: cannot determine robot type
Mar 18 00:05:17 tldcd[736]: [ID 452646 daemon.error] TLD(0) key = 0xb, asc = 0x4e, ascq = 0x0, OVERLAPPED COMMANDS ATTEMPTED
Mar 18 00:05:17 tldcd[736]: [ID 914301 daemon.error] TLD(0) slot read_element_status error

SL500 side:

Time : 2013-03-19T01:37:06.404
Device Address : 0.0.0.0.0
User : unknown
Requester : default
Activity : 1202
Request Id : (null)
Level : info
Result Code : 0000
Text : , "task = 0x10264690, senseKey = 0xb, asc = 0x4e, ascq = 0, bitPtr = 0, bpv = 0, command = 0, sksValid = 0, fieldPtr = 0"

Time : 2013-03-19T01:37:07.142
Device Address : 0.0.0.0.0
User : unknown
Requester : default
Activity : 1202
Request Id : (null)
Level : info
Result Code : 0000
Text : , "task = 0x10264690, senseKey = 0xb, asc = 0x4e, ascq = 0, bitPtr = 0, bpv = 0, command = 0, sksValid = 0, fieldPtr = 0"

Cause

Monitoring Software polling robot.

Solution

The monitor software was Hitachi's Capacity Reporter and was polling the robot.

The software needs to be disabled by customer.

Attachments

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