Brocade M-Series (McData) Switches with "Failed" Port status

Asset ID:	1-72-1532519.1
Update Date:	2015-09-02
Keywords:

Solution Type Problem Resolution Sure

Solution 1532519.1 : Brocade M-Series (McData) Switches with "Failed" Port status

Applies to:

McData Sphereon 4500 Fabric Switch - Version Not Applicable to Not Applicable [Release N/A]
McData Sphereon 4700 Fabric Switch - Version Not Applicable to Not Applicable [Release N/A]
Brocade M4700 Switch - Version Not Applicable to Not Applicable [Release N/A]
McData Intrepid 6140 Director - Version Not Applicable to Not Applicable [Release N/A]
McData Intrepid 6064 Director - Version Not Applicable to Not Applicable [Release N/A]
Information in this document applies to any platform.

Symptoms

To discuss this information further with Oracle experts and industry peers, we encourage you to review, join or start a discussion in the My Oracle Support Community - Disk/Tape Storage Area Networks

Switch port data shows one or more ports in a "Failed" status. This could be from switch CLI, the EFCM Basic BUI, or a host application like EFCM or DCFM (or their associated data collection logs).

Example (taken from EFCM Data Collection logs):

Port Data
Port# Dec (Hex) Status WWN Installed Beaconing Channel Wrap
--------------- ------------- ----------------------- --------- --------- ------------
0 (00) Online 20:04:08:00:88:60:D2:92 true false false
1 (01) Online 20:05:08:00:88:60:D2:92 true false false
2 (02) No Light 20:06:08:00:88:60:D2:92 true false false
3 (03) Failed 20:07:08:00:88:60:D2:92 true false false
4 (04) Online 20:08:08:00:88:60:D2:92 true false false
5 (05) No Light 20:09:08:00:88:60:D2:92 true false false
6 (06) Failed 20:0A:08:00:88:60:D2:92 true false false

<SNIP>

NOTE: On the 4x00 series switches, you may also see the switch a CTP FRU status of "Failed" as well, which may lead to unnecessary concern.

Example (taken from the same EFCM Data Collection logs):

FRU List
FRU Position Status Part Number OEM Part Number Serial Number
----------------------- -------- ------ -------------- --------------- -------------
Control Processor (CTP) 0 Failed 470-000465-102 470-000465-102 53190875
Power Supply Module 0 Active
Power Supply Module 1 Active

Changes

None

Cause

The described condition is caused by a faulted SFP.

Solution

Replace the affected SFP(s). Once the new SFP is in place, the port condition should return to "Online" status (assuming something is attached to it).

Replacing the SFP will also clear the misleading "Failed" CTP status on the 4x00 series. If a "Failed" CTP is seen in a 6064 or 6140, that should be addressed separately.

Attachments

This solution has no attachment