"Eject" button does not work on internal DAT72 drive.

Asset ID:	1-72-1516187.1
Update Date:	2018-02-16
Keywords:

Solution Type Problem Resolution Sure

Solution 1516187.1 : "Eject" button does not work on internal DAT72 drive.

Related Items


Sun Fire V1280 Server
 Sun SPARC Enterprise M4000 Server
 Sun Fire V890 Server
 Sun SPARC Enterprise M9000-32 Server
 Sun SPARC Enterprise M9000-64 Server
 Sun Fire V880 Server
 Sun Netra 1290 Server
 Sun SPARC Enterprise M5000 Server
 Sun Fire E25K Server
 Sun SPARC Enterprise M8000 Server
 Sun Fire E20K Server
 Sun Fire E2900 Server
 Sun Netra 1280 Server

Related Categories


PLA-Support>Sun Systems>SPARC>Workgroup Servers>SN-SPARC: SF-Vx90

When using "Eject" button, the cartridge is not ejected.

In this Document

Symptoms

Cause

Solution

References

Created from <SR 3-6531806887>

Applies to:

Sun Netra 1290 Server - Version All Versions to All Versions [Release All Releases]
Sun SPARC Enterprise M4000 Server - Version All Versions to All Versions [Release All Releases]
Sun SPARC Enterprise M5000 Server - Version All Versions to All Versions [Release All Releases]
Sun SPARC Enterprise M8000 Server - Version All Versions to All Versions [Release All Releases]
Sun SPARC Enterprise M9000-32 Server - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.

Symptoms

To discuss this information further with Oracle experts and industry peers, we encourage you to review, join or start a discussion in the My Oracle Support Community - SPARC Legacy Servers

When trying to eject the cartridge from internal DAT72 drive using the eject button, it does not work.

When using the command from Solaris, the cartridge is ejected:

mt -f /dev/rmt/0 offline

This behaviour was observed with PN: 380-1324 [F] DAT 72 Internal Tape Drive, 5.25 inch/68 pin SCSI in a Sun Fire V890 Server, though if the behavior is seen in other DAT drives the Solution should be the same.

Please note that 380-1324 DAT72 drive can be installed by default on different platforms; you may check this by using the Oracle System Handbook "search" tab (searching for platforms where 380-1324 can be installed).

Cause

This issue is related with a faulty eject mechanism.

Solution

Internal Only:

First of all, certify that the cartridge is not stuck. To check this use the reference below:

How to Remove a Stuck/Jammed Cartridge from a DDS or Exabyte Tape Drive:ATR:1018255.1:2 (Doc ID 1018255.1)

If you can confirm the symptoms described in this document, the internal tape drive may be defective.
Open a Service Request using MOS Portal and request the diagnosis to confirm the fault and replace the defective drive.

References

<NOTE:1018255.1> - How to Remove a Stuck/Jammed Cartridge from a DDS or Exabyte Tape Drive:ATR:1018255.1:2

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