snmp plugin picld Daemon reporting error : cannot get entPhysicalName

Asset ID:	1-72-1513742.1
Update Date:	2017-07-12
Keywords:

Solution Type Problem Resolution Sure

Solution 1513742.1 : snmp plugin picld Daemon reporting error : cannot get entPhysicalName

Applies to:

Sun Netra T2000 Server - Version All Versions to All Versions [Release All Releases]
Solaris Operating System - Version 9 GA to 11.1 [Release 9.0 to 11.0]
Sun SPARC Sun OS
***Checked for relevance on 19-May-2014***

Symptoms

The picld daemon keeps reporting the errors below at about every 11 minutes

Error Code
------------

Nov 12 11:19:52 D00UMPSARC02 picld[212]: [ID 629468 daemon.warning] PICL snmpplugin: cannot get entPhysicalName (row=126)

Cause

There was a similar issue like this reported with prtdiag and picld in BugID: 15744959 but it was incomplete
and a rare occurance which seemed to have been triggered by a network port security scan on the network.

Sun CR: 7096396 ==> Oracle BugID: 15744959
*Synopsis*: prtdiag sensor information vanishes over time, resetsc required to bring back multiple units

=== *Workaround* =

Reset the SC (sc> resetsc).

The above bug disappeared after updating platform firmware.

Solution

Reset the the system controller

sc> resetsc

This issue is Not Reproducible in newer Firmware versions.

Install latest firmware for the Hardware platform to prevent future occurrences or the error.

References

<BUG:15744959> - SUNBT7096396 PRTDIAG SENSOR INFORMATION VANISHES OVER TIME, RESETSC REQUIRED TO

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