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Asset ID: 1-72-1500217.1
Update Date:2018-04-02
Keywords:

Solution Type  Problem Resolution Sure

Solution  1500217.1 :   Sun SPARC Enterprise T5120/T5440 Server: Led amber PS_FAULT  


Related Items
  • Sun SPARC Enterprise T5120 Server
  •  
  • Sun SPARC Enterprise T5440 Server
  •  
Related Categories
  • PLA-Support>Sun Systems>SPARC>CMT>SN-SPARC: T5xx0
  •  


PS_FAULT steady PSUs OK  system running.

In this Document
Symptoms
Cause
Solution


Created from <SR 3-6342821363>

Applies to:

Sun SPARC Enterprise T5120 Server - Version All Versions and later
Sun SPARC Enterprise T5440 Server - Version All Versions and later
Information in this document applies to any platform.

Symptoms

Output from the prtdiag command may show "PS_FAULT steady" but all PSUs are OK and the system running.

Cause

From output "prtdiag -v"  PS_FAULT steady

LEDs:
------------------------------------------------------------
Location                           LED            State
------------------------------------------------------------
SYS                                SERVICE        off
SYS                                LOCATE         off
SYS                                ACT            steady
SYS                                PS_FAULT       steady
SYS                                TEMP_FAULT     off
SYS                                FAN_FAULT      off


All Sensors are OK


Fan indicators:
------------------------------------------------------------
Location                           Sensor         Condition
------------------------------------------------------------
SYS/PS0                            FAN_FAULT      ok
SYS/PS1                            FAN_FAULT      ok

Temperature sensors:
------------------------------------------------------------
Location                           Sensor         Status
------------------------------------------------------------
SYS/MB                             T_AMB          ok
SYS/MB/CMP0/BR0/CH0/D0             T_AMB          ok
SYS/MB/CMP0/BR1/CH0/D0             T_AMB          ok
SYS/MB/CMP0/BR2/CH0/D0             T_AMB          ok
SYS/MB/CMP0/BR3/CH0/D0             T_AMB          ok
SYS/MB/CMP0                        T_TCORE        ok
SYS/MB/CMP0                        T_BCORE        ok

Temperature indicators:
------------------------------------------------------------
Location                           Indicator      Condition
------------------------------------------------------------
SYS/PS0                            TEMP_FAULT     ok
SYS/PS1                            TEMP_FAULT     ok

Current sensors:
------------------------------------------------------------
Location                           Sensor         Status
------------------------------------------------------------
SYS/PS0                            I_IN_MAIN      ok
SYS/PS0                            I_IN_LIMIT     ok
SYS/PS0                            I_OUT_MAIN     ok
SYS/PS0                            I_OUT_LIMIT    ok
SYS/PS1                            I_IN_MAIN      ok
SYS/PS1                            I_IN_LIMIT     ok
SYS/PS1                            I_OUT_MAIN     ok
SYS/PS1                            I_OUT_LIMIT    ok

Current indicators:
------------------------------------------------------------
Location                           Indicator      Condition
------------------------------------------------------------
SYS/MB                             I_USB0         ok
SYS/MB                             I_USB1         ok
SYS/PS0                            CUR_FAULT      ok
SYS/PS1                            CUR_FAULT      ok

Voltage sensors:
------------------------------------------------------------
Location                           Sensor         Status
------------------------------------------------------------
SYS/MB                             V_VMEML        ok
SYS/MB                             V_VMEMR        ok
SYS/MB                             V_+3V3_STBY    ok
SYS/MB                             V_VCORE        ok
SYS/MB                             V_+3V3_MAIN    ok
SYS/MB                             V_VDDIO        ok
SYS/MB                             V_+12V0_MAIN   ok
SYS/MB                             V_VBAT         ok
SYS/PS0                            V_IN_MAIN      ok
SYS/PS0                            V_OUT_MAIN     ok
SYS/PS1                            V_IN_MAIN      ok
SYS/PS1                            V_OUT_MAIN     ok

Voltage indicators:
------------------------------------------------------------
Location                           Indicator      Condition
------------------------------------------------------------
SYS/MB                             VCORE_POK      ok
SYS/MB                             VMEML_POK      ok
SYS/MB                             VMEMR_POK      ok
SYS/PS0                            AC_POK         ok
SYS/PS0                            DC_POK         ok
SYS/PS0                            VOLT_FAULT     ok
SYS/PS1                            AC_POK         ok
SYS/PS1                            DC_POK         ok
SYS/PS1                            VOLT_FAULT     ok


 From alom-cmt output "showenvironment" led service OFF and PSUs OK

--------------------------------------------------------------------------------
System Indicator Status:
--------------------------------------------------------------------------------
/SYS/LOCATE                    /SYS/SERVICE                   /SYS/ACT
OFF                            OFF                            ON
--------------------------------------------------------------------------------
/SYS/PS_FAULT                  /SYS/TEMP_FAULT                /SYS/FAN_FAULT
ON                             OFF                            OFF

 

--------------------------------------------------------------------------------
Power Supplies:
--------------------------------------------------------------------------------
Supply     Status            Fan_Fault  Temp_Fault  Volt_Fault  Cur_Fault
--------------------------------------------------------------------------------
/SYS/PS0    OK                   OFF       OFF          OFF         OFF
/SYS/PS1    OK                   OFF       OFF          OFF         OFF

Solution

This is a typical failure the communication between daemon picld and system controller.


1) Reset ILOM or ALOM

-> reset -y /SP  ( Prompt ILOM )

sc> resetsc -y ( Prompt ALOM )

2) Restart deamon picd on Solaris

For Solaris 10

# /usr/sbin/svcadm restart svc:/system/picl

For Solaris 7, 8 & 9:

# /etc/init.d/picld stop
# /etc/init.d/picld start

3) Check physical System Indicator Status

 

Reference:

Doc 1353186.1  SPARC Enterprise T5140/T5240 prtdiag & showenvironment output


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