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Asset ID: 1-72-1493950.1
Update Date:2017-08-16
Keywords:

Solution Type  Problem Resolution Sure

Solution  1493950.1 :   T10000A - Drive is Not Functional, Power Up Failed, Drive Communication Time-Out, ResultCode = 6406 (state = inoperative)  


Related Items
  • Sun StorageTek T10000A Tape Drive
  •  
Related Categories
  • PLA-Support>Sun Systems>TAPE>Tape Hardware>SN-TP: STK T-Series Drive
  •  




In this Document
Symptoms
Cause
Solution


Oracle Confidential PARTNER - Available to partners (SUN).
Reason: T10000A tape drive issue, Not available in KB
Created from <SR 3-6234367241>

Applies to:

Sun StorageTek T10000A Tape Drive - Version Not Applicable to Not Applicable [Release N/A]
Information in this document applies to any platform.

Symptoms

Drive can not mount tapes, tried to reboot with SLConsole, it failed, drive is not functional.

1303 - (1X)
Failure from drive Code: 604 - Drive is not functional, drive 1,1,-2,1,1: Power up FAILED, resultCode = 6406 (state = inoperative)
(Errors Started - 2012-09-24 07:49:41 Errors Stopped - 2012-09-24 07:49:41)

RC6406

1320 - (1X)
Drive communication time-out 1, 1,-2,1,1
(Errors Started - 2012-09-24 07:49:47 Errors Stopped - 2012-09-24 07:49:47)

3204 - (1X)
System error - Invalid state transition, state=Error transtion=Vary offline
(Errors Started - 2012-09-24 07:53:09 Errors Stopped - 2012-09-24 07:53:09)

3337 - (6X)
Drive load failed due to media error - on failed load,  hliLsm=0
TU0010T1 (x1) TU0506T1 (x1) TU0519T1 (x3) TU0523T1 (x1)
(Errors Started - 2012-09-23 09:09:51 Errors Stopped - 2012-09-23 12:55:26)

3955 - (9X)
Error from device Code: 605 - Drive media error, drive 1,1,-2,1,1: load FAILED with mediaError:  (driveType = T10000a, driveFirmware = 1.48.105-5.30) FSC: 5703
Error from device Code: 604 - Drive is not functional, drive 1,1,-2,1,1: Power up FAILED, resultCode = 6406 (state = inoperative)
Error from device Code: 604 - Drive is not functional, drive 1,1,-2,1,1: getState FAILED, resultCode = 6406
TU0010T1 (x1) TU0506T1 (x1) TU0519T1 (x3) TU0523T1 (x1)
(Errors Started - 2012-09-23 09:09:51 Errors Stopped - 2012-09-24 07:50:19)

FSC5703

3992 - (10X)
Warning from device, drive 1,1,-2,1,1: load Successful with mediaError: , fsc:  FSC: 5703
Warning from device, drive 1,1,-2,1,1: rewindUnload Successful with mediaError: CartLabel ,  FSC: 5703
Warning from device, drive 1,1,-2,1,1: rewindUnload Successful with mediaError: ,  FSC: 5703
TU0010T1 (x1) TU0506T1 (x1) TU0519T1 (x3) TU0523T1 (x1) TU0531T1 (x1) TU0732T1 (x1)
(Errors Started - 2012-09-23 08:53:57 Errors Stopped - 2012-09-24 07:13:05)

Cause

Possible causes:

- Issue could be the power cable connector loose in contact / damage.
- Drive electronic module faulty.
- Drive Mechanism could be faulty, jammed.
 

 

Solution

1. Needs to inspect the drive physically for any component failure.
2. Remove the drive from the bay and ensure that the cables are connected properly, if not, remove and repair cables, re-install and bring the drive online via SL Console.
3. If the issue still persists and drive does not power up, then replace the drive.
4. Make the drive online via SL Console.
5. Run diagnostics test and perform multiple moves to ensure that the drive mounts without any issues.


 


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