Sun StorageTek L700 Tape Library
 

PLA-Support>Sun Systems>TAPE>Tape Hardware>SN-TP: STK Legacy Drive and Library
 

In this Document

Symptoms

Cause

Solution

Oracle Confidential PARTNER - Available to partners (SUN).
Reason: Confidential to Service Personnel Only
Created from <SR 3-6169920951>

Applies to:

Symptoms

- L700 tape library has fault light and will not re-initialize.
- Reported FSCs are 3288, 3099, 3109, 3204, & 3201.
- All fault codes point to failed hand assembly
- Initialization fails every time after performing reach calibration.

FSC3288
      ERR_VAU_PHYSICAL_AUDIT_FAIL,
      A physical audit was issued and failed.  Log events regarding the
      nature of the failure, either servo or vision,  should have reported
      prior to this event log.  Use these fru replacements prior to the
      ones reported here.
      FRU:                       LOCATION:               CONFIDENCE %:
      Logical Error              S/W                      50
      HAND ASSY                  LSM                      25
      MPC                        LCU                      20
      Z FLEX CABLE               LSM                      05

      SEVERITY - warn

FSC3099
      ERR_SRV_CANT_MOVE_ARM__HAND_IS_ACTIVE,
      Arm Request rejected - hand is currently active
      FRU:                       LOCATION:               CONFIDENCE %:
      Logical Error              S/W                     99

      SEVERITY - warn

&&3109
      ERR_ITL_HAND_CAMERA_CALIB_FAIL,
      The Hand to Camera calibration failed.
      FRU:                       LOCATION:               CONFIDENCE %:
      HAND ASSY                  LSM                     90
      MPC                        LCU                     10

      SEVERITY - error

FSC3204
      ERR_CMO_FAILED_RETRY_PREPARATION,
      During preparation for retry, a failure was encountered.
      Refer to prior failures for FRU isolation.
      FRU:                       LOCATION:               CONFIDENCE %:
      NONE                       NONE                    100

      SEVERITY - error


FSC3201
      ERR_CMO_FAILED_REACH_RETRACT,
      Reach failed to successfully retract to a safe position.
      FRU:                       LOCATION:               CONFIDENCE %:
      HAND ASSY                  LSM                     85
      Z flex cable               LSM                     10
      MPC                        LCU                     5

      SEVERITY - erro

Cause

- Issue could be with the obstructions on the hand assembly path.
- Reach motor assembly faulty.
- Hand camera faulty.
 
- Need to inspect the robot hand assembly for any obstructions, damage, or stuck tape on hand.
 

Solution

1. Inspect hand assembly  for any damages or obstructions.

2. Check if any cables are stuck or damaged on the hand assembly path.

3. Check the hand assembly alignment.

4. Perform robot diagnostics test.

5. Perform multiple moves and ensure that the robot hand assembly is fully functional.

6. If above steps fails then replace the hand assembly. 

Part Number # 419737401 [F] HAND ASSEMBLY, L180/L700/L1400

This solution has no attachment