IBM LTO5 - Ethernet Cable Connector Issue

Asset ID:	1-72-1485979.1
Update Date:	2017-09-25
Keywords:

Solution Type Problem Resolution Sure

Solution 1485979.1 : IBM LTO5 - Ethernet Cable Connector Issue

Applies to:

IBM LTO5 Tape Drive - Version Not Applicable and later
Information in this document applies to any platform.

Symptoms

Unable to ping or connect to the Ethernet port of the drive.

Cause

Manufacturing assembly issue.

Ethernet cable plugged into wrong port.

The drives were incorrectly built from release date August of 2010 until the issue was resolved in September 2011 with a corrective ation put into place in Manufacturing.

Solution

In the early days of IBM LTO5, it was discovered that manufacturing was putting the Ethernet cable into the wrong port on the back of the drive.

The Ethernet cable connects to a serial port on the back of the drive and then attaches to the back cover plate of the drive tray.

The Ethernet cable needs to go into the bottom serial port on the back of the drive that is circled in green in the attached picture. Manufacturing had placed the Ethernet cable connector into the top port which is circled in red in the Picture.

Note: The picture shows the cable plugged into the incorrect port.

Provided by Ryan Lucas.

Note: The picture shows the cable plugged into the CORRECT port.

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