SL500: Base Module Power Supply Intermittent Problems

Asset ID:	1-72-1465263.1
Update Date:	2017-09-25
Keywords:

Solution Type Problem Resolution Sure

Solution 1465263.1 : SL500: Base Module Power Supply Intermittent Problems

Applies to:

Sun StorageTek SL500 Modular Library System - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.

Symptoms

SL500 Base Module Top Power Supply works unstably.
LED on PS goes off after it works for a while.
PS & Power cord are replaced with same result.

FE observed that the PS can't be seated firmly into the slot.

Event Log contains several entries as below.

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2012-02-08T16:44:34.129, 0.0.0.0.0, 000, sensor-manager, , error, 0000, 8003, "SensorPowerFuncs: doPwrSupplyState - Module 1 Power Supply 1 is not operational"
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Cause

Broken or damaged PS Connectors on the RLM card.

Solution

FE need do a visual inspection of the connetors on RLM to where PS gets seated.

J1 & J2 - Base Module Top PS
J3 & J4 - Base Module Bottom PS

If the connectors are damaged, option is to replace BLANK RLM.

While Replacing the RLM, Special Care must be taken & steps must be followd exactly as described in below KB.
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SL500 - Non Pre-Programmed RLM Card Replacement Procedure (Doc ID 1019641.1)
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References

<NOTE:1019641.1> - SL500 - Non Pre-Programmed RLM Card Replacement Procedure

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