| Asset ID: |
1-72-1448956.1 |
| Update Date: | 2017-09-25 |
| Keywords: | |
Solution Type
Problem Resolution Sure
Solution
1448956.1
:
SL500 - Robot INOP With Result Code 5631
| Related Items |
- Sun StorageTek SL500 Modular Library System
- Sun StorageTek SL500 Modular Library System
|
| Related Categories |
- PLA-Support>Sun Systems>TAPE>Tape Hardware>SN-TP: SL500 Library
|
In this Document
Oracle Confidential PARTNER - Available to partners (SUN).
Reason: Confidential information for Service Personnel
Created from <SR 3-5552900911>
Applies to:
Sun StorageTek SL500 Modular Library System - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.
Symptoms
SL500 Robot failing to Initialize.
The Errors in event log are :
----
2012-04-05T02:54:10.560, 0.0.0.0.0, 3202, ifm, , error, 0100, 3717, "IfmInitThread:Failure to Initialize...reason==Robot initialization failed - GOING INOP"
2012-04-05T03:05:54.547, 0.0.1.0.1, 514, robot, /usr/local/bin/Ifm, error, 0000, 5631, "Director - auditResponse() cmo_user_check_position: z range 23245 very short of required: 24440 for column 1.; End of Text"
2012-04-05T03:05:54.621, 0.0.0.0.0, 3202, ifm, , error, 0000, 0102, "InitAudit goInop():Audit failure, we are INOP"
----
Trace Logs show the exact location at which Robot is failing Audit.
----
2012-04-05T03:05:54.513578, robot-cmo, cmo_user_check_position: z range 23245 very short of required: 24440 for column 1.; End of Text
2012-04-05T03:05:54.515213, robot-cmo, cmo_scan_audit_with_addresses: Can't position to one of the adresses in the range, status = 5, most likely a bad Z range
2012-04-05T03:05:54.516889, robot, directorUserAuditData: Addr: (LMRC) 0,2,1,1, Label:, Present:1, Upside Down:0, Magazine Absent:0
2012-04-05T03:05:54.540261, robot, Director: cmo_user_audit FAILED (5) for: (LMRC) 0,2,1,1 - (LMRC) 0,2,11,1
----
Error 5631
RC5631
Cause
Bot fails to Audit cell array 0,2,1,x which is the first column in DEM.
The Result Code 5631 stands for - "The sweep range of Z is to short to reach all locations"
The Suspected causes are :
Misaligned Cell Array in DEM.
Faulty BOT.
Misaligned DEM.
Solution
Cell arrays were swapped but problem persisted with col 1 in DEM.
FE removed & Reinstalled DEM which fixed the problem.
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