| Asset ID: |
1-72-1414374.1 |
| Update Date: | 2017-08-23 |
| Keywords: | |
Solution Type
Problem Resolution Sure
Solution
1414374.1
:
C2 - Autoloader 3D Errors on Drive After Upgrade C2 Code to V43
| Related Items |
- Sun Storage C2 Tape Autoloader
|
| Related Categories |
- PLA-Support>Sun Systems>TAPE>Tape Hardware>SN-TP: OEM Drive and Library
- _Old GCS Categories>Sun Microsystems>Storage - Tape>Libraries - C-Series
|
In this Document
Oracle Confidential PARTNER - Available to partners (SUN).
Reason: Confidential for Oracle Support personnel
Created from <SR 3-4108100411>
Applies to:
Sun Storage C2 Tape Autoloader - Version Not Applicable and later
Information in this document applies to any platform.
Symptoms
Error 3D
C2 OCP displays Error 3D upon Autoloader Reset from Web GUI.
Problem is not seen if a Power Cycle is performed instead of reset.
C2 operations are not impacted.
----Error on OCP ---
Drive Error
Type (3D)
2011-Jul-22
09:49:36.258 #001
---Error in loader.txt ----
**** Hard Queue ****
Block 1, 002/016 entries @ 36 bytes each, wrap @ 004, erase @ 008
0000: PC: 00002 POH: 00000:26:51 Error: 073d0104, Context: 012d/00000080
Changes
C2 FW upgrade to V43.
Cause
A known bug in V43 firmware causes [3D] errors to be recorded when no drive error has occurred. A [3D] error results from the drive shutdown complete flag not being cleared in the drive shutdown routine.
This causes the loader shutdown routine to time out waiting for the drive shutdown to finish and the timeout causes the hard error to be logged.
Solution
Error can be safely ignored as it's a false one and does not affect C2 performance.
Attachments
This solution has no attachment
