VSM/SVA - FSC7359 SIM Alert

Asset ID:	1-72-1356932.1
Update Date:	2018-05-07
Keywords:

Solution Type Problem Resolution Sure

Solution 1356932.1 : VSM/SVA - FSC7359 SIM Alert

Applies to:

Sun StorageTek VSM System - Version 4 to 5C [Release 4.0 to 5.0]
Sun StorageTek V2X SVA Disk System - Version Not Applicable to Not Applicable [Release N/A]
Sun StorageTek VSM5 System
Sun StorageTek VSM4 System - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.

Symptoms

The VSM or SVA subsystem posted the SIM ref code 7359. Below is the definition for the ref code 7359:

FSC7359_SNS_MIM_DISABLED_SIM 0x7359

The subsystem has encountered a condition that would normally
generate a MIM (Machine Initiated Maintenance). Because the
maintenance ports are not enabled the machine cannot initiate
a service call. Please contact your service provider to
request service.

Cause

A MIM has been generated on a machine that has both the Ethernet and serial MIM offload paths disabled.
This SIM is being created to report the event.
The original MIM's FSC is stored in bytes 30-31 in the SIM's SNS data field.

Solution

Check sense bytes 30-31 in the sense data for the SIM to get the original FSC Code
Connect to the subsystem with either CSRC or SDP. Download and analyze the internal files to determine the cause of the MIM
If there is a defective part, page the local FSE to replace it.

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