V480/V490 POST Memory Failure - Data or Instruction Access Error

Asset ID:	1-72-1339386.1
Update Date:	2018-02-16
Keywords:

Solution Type Problem Resolution Sure

Solution 1339386.1 : V480/V490 POST Memory Failure - Data or Instruction Access Error

Applies to:

Sun Fire V490 Server - Version Not Applicable and later
Information in this document applies to any platform.

Symptoms

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=== ODM Issue Clarification ===
Memory DIMM module has failed which resuted in server being hung.

=== ODM Issue Verification ===
2:0>WARNING: TEST = Block Memory
2:0>H/W under test = CPU0, All CPU0 Memory
2:0>MSG = Data or Instruction Access Error,
Trap Type 00000000.00000063
Trap PC ffffffff.f0124bb0
Trap Level 00000000.00000001
AFSR 00100002.00000034
AFAR 00000020.4334da90
2:0>END_WARNING

2:0>ERROR: TEST = Block Memory
2:0>H/W under test = CPU2 Bank 0 Dimm 1, J7901 side 1
2:0>Repair Instructions: Replace items in order listed by 'H/W under test' above.
2:0>MSG = DIMM failure Bank 0 DIMM 1 Pin 145
2:0>END_ERROR

Cause

=== ODM Cause Determination ===
DIMM failure

=== ODM Cause Justification ===
2:0>ERROR: TEST = Block Memory
2:0>H/W under test = CPU2 Bank 0 Dimm 1, J7901 side 1

Solution

=== ODM Solution / Action Plan ===

DIMM should be replaced.
After replacement an extended POST should be performed to verify the HW status.

Attachments

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