Sun SPARC Enterprise M3000/M4000/M5000/M8000/M9000 Server: delayed delivery of FMA mail messages from the XSCF

Asset ID:	1-72-1300019.1
Update Date:	2015-12-22
Keywords:

Solution Type Problem Resolution Sure

Solution 1300019.1 : Sun SPARC Enterprise M3000/M4000/M5000/M8000/M9000 Server: delayed delivery of FMA mail messages from the XSCF

Related Items


Sun SPARC Enterprise M9000-64 Server
 Sun SPARC Enterprise M9000-32 Server
 Sun SPARC Enterprise M8000 Server
 Sun SPARC Enterprise M3000 Server
 Sun SPARC Enterprise M5000 Server
 Sun SPARC Enterprise M4000 Server

Related Categories


PLA-Support>Sun Systems>SPARC>Enterprise>SN-SPARC: Mx000
 _Old GCS Categories>Sun Microsystems>Servers>OPL Servers

Under special circumstances the delivery of mail messages for FMA events on the XSCFU can be delayed considerably.

In this Document

Symptoms

Cause

Solution

Created from <SR 3-2797474904>

Applies to:

Sun SPARC Enterprise M9000-64 Server - Version Not Applicable and later
Sun SPARC Enterprise M8000 Server - Version Not Applicable and later
Sun SPARC Enterprise M5000 Server - Version Not Applicable and later
Sun SPARC Enterprise M9000-32 Server - Version Not Applicable and later
Sun SPARC Enterprise M3000 Server - Version Not Applicable and later
Information in this document applies to any platform.

Symptoms

...
Sent: 19 January 2011 15:24
To: Support@company
Subject: upset: M4000: M4000: serial# BCF104400J, code SCF-8008-XY

MSG-ID: SCF-8008-XY, TYPE: upset, VER: 1.16,
SEVERITY: Critical
EVENT-TIME: 11-30-2010 11:47:18 CST
PLATFORM: SPARC Enterprise M4000, CSN: BCD471100G
SERVER-ID: ourserver-01-xscf
EVENT-ID: feedf0f3-beef-0071-9b16-609bcbadcafe
DESC: A hard-to-diagnose problem was detected by OpenBoot PROM.
...

Please note the difference in date between the event and the delivery of the mail message.

Cause

The event generated a message.
The message was queued for mail delivery, but mail could not be delivered with the broken configuration.
When the mail configuration finally was fixed, the queued up mails were released.

Solution

Ensure the mail configuration works at installation time and recheck every time the infrastructure changes.

Chapter 2.2.12 Mail Administration in the SPARC Enterprise M3000/M4000/M5000/M8000/M9000 Servers XSCF User’s Guide describes the procedure to configure and check the XSCF's mail setup.

Attachments

This solution has no attachment