Sun Storage 7000 Unified Storage System: Networking

Asset ID:	1-72-1165144.1
Update Date:	2018-05-14
Keywords:

Solution Type Problem Resolution Sure

Solution 1165144.1 : Sun Storage 7000 Unified Storage System: Networking - Default or static routes lost

Applies to:

Sun ZFS Storage 7420 - Version All Versions and later
Sun Storage 7110 Unified Storage System - Version All Versions and later
Sun Storage 7210 Unified Storage System - Version All Versions and later
Sun Storage 7310 Unified Storage System - Version All Versions and later
Sun Storage 7410 Unified Storage System - Version All Versions and later
7000 Appliance OS (Fishworks)

Symptoms

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- Can't access system (BUI or ssh/CLI)

- Can access system only from same subnet

- Default gateway, static route missing

Changes

A datalink is removed from the appliance configuration.

Cause

When a datalink is removed, even when done administratively as a part of another operation, all routes associated with that datalink are also removed.

Solution

Steps to follow:

- Consider using the SP console when making changes to network interfaces,
especially the one you use for administration.

Note that this will also occur when switching to and from LACP aggregation.

- Check all routes after making any changes to datalinks.

- Connect to the console via the Service Processor if you are unable to
connect to the appliance due to lost routes.

NOTE: Use only the supported administration interfaces to make changes
to network configuration. Future enhancements may allow us to move the
routes to new or revised datalinks, but these are not currently on the
schedule.

Additional Resources:

Appliance help under Installation for links to the Installation Guides
(this contains the procedure for setting up the Service Processor for remote access).

Or see The Sun ZFS Storage 7x20 Installation Guide's ILOM section.

Appliance help under Configuration:Services:Routing for details on configuring default and static routes.
Or see The 2011.x ZFS Storage 7000 System Administration Guide's Routing Section.

Back to <Document 1392086.1> Sun Storage 7000 Unified Storage System: How to Troubleshoot Network Problems.

References

ORACLE UNIFIED STORAGE DOCUMENTATION: HTTP://WWW.ORACLE.COM/TECHNETWORK/DOCUMENTATION/ORACLE-UNIFIED-SS-193371.HTML
<NOTE:1392086.1> - Sun Storage 7000 Unified Storage System: How to Troubleshoot Network Problems

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