Sun Fire[TM] 12K/15K/20K/25K: Esmd reports false voltage alarms on HPCI boards

Asset ID:	1-72-1020543.1
Update Date:	2014-12-03
Keywords:

Solution Type Problem Resolution Sure

Solution 1020543.1 : Sun Fire[TM] 12K/15K/20K/25K: Esmd reports false voltage alarms on HPCI boards

Applies to:

Sun Fire 12K Server - Version All Versions and later
Sun Fire 15K Server - Version All Versions and later
Sun Fire E20K Server - Version All Versions and later
Sun Fire E25K Server - Version All Versions and later
All Platforms

Symptoms

Following messages are seen on the SC, indicating a problem with the HPCI board.

> A high voltage has been detected on -12VDC, located on HPCI at IO#. The voltage detected is -11.07v; should be -12.60v to -11.40v. HPCI at IO# is being deconfigured and powered off. Check all hardware for the cause.
> Power off of HPCI at IO# is required because its status measurements have exceeded normal operational limits. A shutdown request has been made to the dependent domain(s).
> Domain B environmental error notification received; environmental emergency handler initiated.

May 20 12:38:06 2008 sc0 esmd[19157]-B(): [1920 34768845761702477 ERR DetectorV.cc 622] A high voltage has been detected on -12VDC, located on HPCI at IO3. The voltage detected is -11.07v; should be -12.60v to -11.40v. HPCI at IO3 is being deconfigured and powered off. Check all hardware for the cause.

Cause

Due to a change in the environmental specification the acceptable range of voltages for the HPCI was adjusted.

Solution

Bug ID 6841225 is resolved with <Patch 122300-12>. There is no need to replace the HPCI board if the indicated voltage falls within the new range of values.

References and Bug IDs:
Bug ID: 6841225 - Esmd reports false voltage alarms on HPCI boards

Internal Comments
Env Doc: Hardware Environment PDF
25K, 20K, 15K, 12K, SF15K, SF12K, Sun Fire 15K, Enterprise, Server, Sun Fire 12K, esmd, setkeyswitch, DetectorV.cc

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