Sun Fire[TM] v1280, E2900, 3800, 4800, 4810, E4900, 6800, E6900 and Netra 1280, 1290: Error Buffer on SCs needs to be reset in the event of errors

Asset ID:	1-72-1018878.1
Update Date:	2017-03-29
Keywords:

Solution Type Problem Resolution Sure

Solution 1018878.1 : Sun Fire[TM] v1280, E2900, 3800, 4800, 4810, E4900, 6800, E6900 and Netra 1280, 1290: Error Buffer on SCs needs to be reset in the event of errors - The error buffer is full

Related Items


Sun Netra 1280 Server
 Sun Fire 3800 Server
 Sun Fire 6800 Server
 Sun Fire 4810 Server
 Sun Fire V1280 Server
 Sun Fire 4800 Server

Related Categories


PLA-Support>Sun Systems>SPARC>Enterprise>SN-SPARC: Exx00
 _Old GCS Categories>Sun Microsystems>Servers>Entry-Level Servers
 _Old GCS Categories>Sun Microsystems>Servers>Midrange Servers
 _Old GCS Categories>Sun Microsystems>Servers>Midrange V and Netra Servers

PreviouslyPublishedAs
230681

Applies to:

Sun Fire 4810 Server - Version All Versions and later
Sun Fire 3800 Server - Version All Versions and later
Sun Netra 1280 Server - Version All Versions and later
Sun Fire V1280 Server - Version All Versions and later
Sun Fire 4800 Server - Version All Versions and later
All Platforms

Symptoms

Sun Fire[TM] V1280, Netra[TM] 1280, and Sun Fire[TM] 3800-6800 systems may
generate the following message after an error has occurred on the system.

Jan 11 05:44:41 my-sc0 Platform.SC: [ID 585636 local0.error] The error buffer is full

Cause

Starting with firmware version 5.13.0, a static error buffer was implemented in the Sun Fire System Controller to capture initial error events that might otherwise be lost. Because of the design to capture initial error messages, the errors are not discarded in a "First In First Out" manner as are the messages which are seen when showlogs is issued.

The buffer has a finite size, and as a result, should be cleared after a service action where significant errors were reported by showlogs.

Solution

Service personnel should obtain a service mode password and issue the clearerrorbuffer command from service mode.

Please engage Oracle Support Services to have assistance

A service mode password can be obtained at https://modepass.us.oracle.com
(a backup server is also available from https://modepass-bak.us.oracle.com)

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