L-Series Libraries - Message From Software No Available Cleaning Cartridges

Asset ID:	1-72-1018458.1
Update Date:	2017-09-26
Keywords:

Solution Type Problem Resolution Sure

Solution 1018458.1 : L-Series Libraries - Message From Software No Available Cleaning Cartridges

Applies to:

Sun StorageTek L1400 Tape Library - Version Not Applicable and later
Sun StorageTek L40 Tape Library - Version Not Applicable and later
Sun StorageTek L20 Tape Library - Version Not Applicable and later
Sun StorageTek L80 Tape Library - Version Not Applicable and later
Sun StorageTek L180 Tape Library - Version Not Applicable and later
All Platforms

Symptoms

Message from software: no available cleaning cartridges
Library not cleaning drives

Changes

{CHANGE}

Cause

Missing a cleaning cartridge in library.

Solution

Decide whether cleaning is to be handled at the software or hardware level.

If software, take the cleaning cartridge out of the reserved slot and move it into a data slot.
If hardware, leave cleaning cartridge in reserved slot and turn off cleaning on the software. Contact Application Support for assistance as needed.

Additional Information
Software application is managing cleaning.
Cleaning cartridge is located in the reserved slot
Auto clean is enabled by putting a cleaning cartridge into the reserved slot. The software application cannot see the reserved slots.

Attachments

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