Sun Fire[TM] Midframe Server:Symptom:Flashupdate fails when user is root-No boards can be updated

Asset ID:	1-72-1018210.1
Update Date:	2017-02-02
Keywords:

Solution Type Problem Resolution Sure

Solution 1018210.1 : Sun Fire[TM] Midframe Server:Symptom:Flashupdate fails when user is root-No boards can be updated

Applies to:

Sun Fire 4800 Server - Version Not Applicable and later
Sun Fire 4810 Server - Version Not Applicable and later
Sun Fire 3800 Server - Version Not Applicable and later
Sun Fire 6800 Server - Version Not Applicable and later
Sun Fire E4900 Server - Version Not Applicable and later
All Platforms

Symptoms

Attempt to flashupdate the System Controller fails to upgrade firmware and
simply resets the System Controller when root is used as the FTP user
account.

SC> flashupdate -f ftp://root:password@hostname//tmp/directory scapp rtos
As part of this update, the system controller will automatically reboot.
RTOS will be upgraded automatically during the next boot.
ScApp will be upgraded automatically during the next boot.
Do you want to continue? yes (-y)
No boards can be updated.
Rebooting the SC to automatically complete the upgrade.
Rebooting.
Software Reset...

Cause

root is used as the FTP user account.

Solution

Resolution
The ftp source is failing to be seen. Make sure root is either present or
uncommented in the /etc/ftp/users file. Make sure that the firmware is
actually at the location specified in the URL.

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Product
Sun Fire 6800 Server
Sun Fire 4810 Server
Sun Fire 4800 Server
Sun Fire 3800 Server

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