SC Reboot Hangs after Firmware Update on Sun Fire T1000/T2000

Asset ID:	1-72-1009727.1
Update Date:	2018-01-16
Keywords:

Solution Type Problem Resolution Sure

Solution 1009727.1 : SC Reboot Hangs after Firmware Update on Sun Fire T1000/T2000

Related Items


Sun Fire T2000 Server
 Sun SPARC Enterprise T1000 Server
 Sun Netra T2000 Server
 Sun SPARC Enterprise T2000 Server

Related Categories


PLA-Support>Sun Systems>SPARC>CMT>SN-SPARC: Tx000
 _Old GCS Categories>Sun Microsystems>Servers>NEBS-Certified Servers
 _Old GCS Categories>Sun Microsystems>Servers>CMT Servers

PreviouslyPublishedAs
213371

Applies to:

Sun Fire T2000 Server - Version Not Applicable to Not Applicable [Release N/A]
Sun Netra T2000 Server - Version Not Applicable to Not Applicable [Release N/A]
Sun SPARC Enterprise T2000 Server - Version Not Applicable to Not Applicable [Release N/A]
Sun SPARC Enterprise T1000 Server - Version Not Applicable to Not Applicable [Release N/A]
All Platforms

Symptoms

After a firmware update and rebooting the SC, the SC never comes back up. When the SC is power-cycled and post captured it hangs at "ETHERNET CPU LOOPBACK TEST".

Cause

The SC has lost its settings and is now using default values. The default ethernet connection value netsc_dhcp is true. If there is no DHCP server on the network the SC will hang looking for one.

Solution

To bring the SC back up you must physically remove the power cords and the SC ethernet cable. Once the power cords are reinserted the SC should come back up. Using the SERIAL MGMT connection re-enter the network settings into the SC and reboot the SC. Re-attach the NET MGMT cable and you should be able to access the SC.

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