Sun Fire[TM] 12K/15K/20K/25K cfgadm: Component system is busy, try again

Asset ID:	1-72-1009267.1
Update Date:	2015-01-22
Keywords:

Solution Type Problem Resolution Sure

Solution 1009267.1 : Sun Fire[TM] 12K/15K/20K/25K cfgadm: Component system is busy, try again

Applies to:

Sun Fire 12K Server - Version Not Applicable to Not Applicable [Release N/A]
Sun Fire 15K Server - Version Not Applicable to Not Applicable [Release N/A]
Sun Fire E20K Server - Version Not Applicable to Not Applicable [Release N/A]
Sun Fire E25K Server - Version Not Applicable to Not Applicable [Release N/A]
All Platforms

Symptoms

On Solaris[TM] 9 04/04, cfgadm on PCI slot fails with "cfgadm: Component system is busy, try again" error messages.

# cfgadm -al
Ap_Id                          Type         Receptacle   Occupant     Condition
IO0                            HPCI         connected    configured   ok
IO0::pci0                      io           connected    configured   ok
IO0::pci1                      io           connected    configured   ok
IO0::pci2                      io           connected    configured   ok
IO0::pci3                      io           connected    configured   ok
IO1                            HPCI         connected    configured   ok
IO1::pci0                      io           connected    configured   ok
IO1::pci1                      io           connected    configured   ok
IO1::pci2                      io           connected    configured   ok
IO1::pci3                      io           connected    configured   ok
IO16                           HPCI         connected    configured   ok
IO16::pci0                     io           connected    configured   ok
IO16::pci1                     io           connected    configured   ok
IO16::pci2                     io           connected    configured   ok
IO16::pci3                     io           connected    configured   ok
SB0                            CPU          disconnected unconfigured unknown
SB9                            CPU          connected    configured   ok
SB9::cpu0                      cpu          connected    configured   ok
SB9::cpu1                      cpu          connected    configured   ok
SB9::cpu2                      cpu          connected    configured   ok
SB9::memory                    memory       connected    configured   ok
SB10                           CPU          connected    configured   ok
SB10::cpu2                     cpu          connected    configured   ok
SB10::cpu3                     cpu          connected    configured   ok
SB10::memory                   memory       connected    configured   ok
c0                             scsi-bus     connected    configured   unknown
c0::dsk/c0t0d0                 disk         connected    configured   unknown
c0::dsk/c0t1d0                 disk         connected    configured   unknown
c1                             scsi-bus     connected    configured   unknown
c1::dsk/c1t0d0                 disk         connected    configured   unknown
c1::dsk/c1t1d0                 disk         connected    configured   unknown
c2                             scsi-bus     connected    configured   unknown
c2::dsk/c2t0d0                 disk         connected    configured   unknown
c2::dsk/c2t1d0                 disk         connected    configured   unknown
pcisch0:e00b1slot1             pci-pci/hp   connected    configured   ok
pcisch1:e00b1slot0             ethernet/hp  connected    configured   ok
pcisch2:e00b1slot3             pci-pci/hp   connected    configured   ok
pcisch3:e00b1slot2             ethernet/hp  connected    configured   ok
pcisch4:e16b1slot1             unknown      connected    unconfigured unknown
pcisch5:e16b1slot0             unknown      connected    unconfigured unknown
pcisch6:e16b1slot3             pci-pci/hp   connected    configured   ok
pcisch7:e16b1slot2             unknown      connected    unconfigured unknown
pcisch8:e01b1slot3             pci-pci/hp   connected    configured   ok
pcisch9:e01b1slot2             unknown      connected    unconfigured unknown
pcisch10:e01b1slot1            ethernet/hp  connected    configured   ok
pcisch11:e01b1slot0            unknown      connected    unconfigured unknown
#
# cfgadm -c unconfigure pcisch1:e00b1slot0
cfgadm: Component system is busy, try again

Cause

Missing patch; install patch 116669-15 or newer to fix the issue.

Note: Solaris 9 is now EOL, please consider upgrading to a current Solaris release. Please check Oracle Lifetime Support Policy Doc ID 971415.1 for further references.

Solution

Resolution
Install Solaris 9 patch 116669-15 or newer (most recent release is Patch 116669-40: SunOS 5.9: md patch).

Relief/Workaround
Use the rcfgadm -c unconfigure PCI Slot instead of the cfgadm.

Doing rcfgadm on the same slot runs successfully.

v4u-15ka-sc1:sms-svc:24> rcfgadm -d A
Ap_Id                          Type         Receptacle   Occupant     Condition
IO0                            HPCI         connected    configured   ok
IO1                            HPCI         connected    configured   ok
IO16                           HPCI         connected    configured   ok
SB0                            CPU          disconnected unconfigured unknown
SB9                            CPU          connected    configured   ok
SB10                           CPU          connected    configured   ok
c0                             scsi-bus     connected    configured   unknown
c1                             scsi-bus     connected    configured   unknown
c2                             scsi-bus     connected    configured   unknown
pcisch0:e00b1slot1             pci-pci/hp   connected    configured   ok
pcisch1:e00b1slot0             ethernet/hp  connected    configured   ok
pcisch2:e00b1slot3             pci-pci/hp   connected    configured   ok
pcisch3:e00b1slot2             ethernet/hp  connected    configured   ok
pcisch4:e16b1slot1             unknown      connected    unconfigured unknown
pcisch5:e16b1slot0             unknown      connected    unconfigured unknown
pcisch6:e16b1slot3             pci-pci/hp   connected    configured   ok
pcisch7:e16b1slot2             unknown      connected    unconfigured unknown
pcisch8:e01b1slot3             pci-pci/hp   connected    configured   ok
pcisch9:e01b1slot2             unknown      connected    unconfigured unknown
pcisch10:e01b1slot1            ethernet/hp  connected    configured   ok
pcisch11:e01b1slot0            unknown      connected    unconfigured unknown

It is seen that once rcfgadm command completes successfully, cfgadm command from domain on the same slot starts working.

# cfgadm -al
 Ap_Id                          Type         Receptacle   Occupant     Condition
 IO0                            HPCI         connected    configured   ok
 IO0::pci0                      io           connected    configured   ok
 IO0::pci1                      io           connected    configured   ok
 IO0::pci2                      io           connected    configured   ok
 IO0::pci3                      io           connected    configured   ok
 [...]
 c0                             scsi-bus     connected    configured   unknown
 c0::dsk/c0t0d0                 disk         connected    configured   unknown
 c0::dsk/c0t1d0                 disk         connected    configured   unknown
 c1                             scsi-bus     connected    configured   unknown
 c1::dsk/c1t0d0                 disk         connected    configured   unknown
 c1::dsk/c1t1d0                 disk         connected    configured   unknown
 c2                             scsi-bus     connected    configured   unknown
 c2::dsk/c2t0d0                 disk         connected    configured   unknown
 c2::dsk/c2t1d0                 disk         connected    configured   unknown
 pcisch0:e00b1slot1             pci-pci/hp   connected    configured   ok
 pcisch1:e00b1slot0             ethernet/hp  connected    configured   ok
 pcisch2:e00b1slot3             pci-pci/hp   connected    configured   ok
 pcisch3:e00b1slot2             ethernet/hp  connected    configured   ok
 [...]
 pcisch11:e01b1slot0            unknown      connected    unconfigured unknown
 # cfgadm -c unconfigure pcisch1:e00b1slot0
 # cfgadm -al
 Ap_Id                          Type         Receptacle   Occupant     Condition
 IO0                            HPCI         connected    configured   ok
 IO0::pci0                      io           connected    configured   ok
 IO0::pci1                      io           connected    configured   ok
 IO0::pci2                      io           connected    configured   ok
 IO0::pci3                      io           connected    configured   ok
 [...]
 c0                             scsi-bus     connected    configured   unknown
 c0::dsk/c0t0d0                 disk         connected    configured   unknown
 c0::dsk/c0t1d0                 disk         connected    configured   unknown
 c1                             scsi-bus     connected    configured   unknown
 c1::dsk/c1t0d0                 disk         connected    configured   unknown
 c1::dsk/c1t1d0                 disk         connected    configured   unknown
 c2                             scsi-bus     connected    configured   unknown
 c2::dsk/c2t0d0                 disk         connected    configured   unknown
 c2::dsk/c2t1d0                 disk         connected    configured   unknown
 pcisch0:e00b1slot1             pci-pci/hp   connected    configured   ok
 pcisch1:e00b1slot0             unknown      connected    unconfigured unknown
 pcisch2:e00b1slot3             pci-pci/hp   connected    configured   ok
 pcisch3:e00b1slot2             ethernet/hp  connected    configured   ok
 [...]
 pcisch11:e01b1slot0            unknown      connected    unconfigured unknown
 #

Additional Information
For more information regarding this issue, see also: Change Request 15223152 and 15286094

Previously Published As 77726

References

<BUG:15223152> - SUNBT5087647 DR ON PCI SLOT FAILLING WITH "CFGADM: COMPONENT SYSTEM IS BUSY, TRY
<BUG:15286094> - SUNBT5089083-SOLARIS_9 CFGADM: LIBRARY ERROR: RCM REQUEST DELETE CAPACITY FAILED

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