x4200 - Rebuild RAID1 array keeping existing data on the primary drive via the LSI Logic Config Utility. Needed after upgrading LSI firmware from 1.04.00.00.

Asset ID:	1-72-1006824.1
Update Date:	2013-10-20
Keywords:

Solution Type Problem Resolution Sure

Solution 1006824.1 : x4200 - Rebuild RAID1 array keeping existing data on the primary drive via the LSI Logic Config Utility. Needed after upgrading LSI firmware from 1.04.00.00.

Applies to:

Sun Fire X4200 Server - Version Not Applicable and later
All Platforms

Symptoms

The RAID array is degraded and the LSI configuration utility does not allow the disks to be resynchronized.

The menu item for resynchronization is grayed out.
This can also happen if the motherboard is swapped and the replaced board had LSI firmware 1.04.00.00.

Cause

Issues with LSI firmware 1.04.00.00 as well as general RAID recovery scenarios.

Solution

Rebuild the RAID1 array keeping existing data on the primary drive via the LSI Logic Config Utility menu options.

If you need to preserve existing data, then please contact Oracle before you proceed further.

After power-on, press Control-C when prompted with the LSI bios to go into the LSI Logic Config Utility.

Select SAS1064
On this screen, make careful note of which drive is currently active and which one is failed. You will need this when you recreate the RAID volume.
Select RAID Properties
Select Manage Array
Choose Delete Array
Hit "Y" to "Delete array and exit to Adapter Properties"
Wait for the deletion to complete.
Choose RAID Properties
Choose Create RAID1 Volume

IMPORTANT! Move to the line of the disk that was previously the active one. This will be the drive you start your volume with.

Move the cursor over to the "RAID Disk" column (it will say "[NO]" for its value).
Hit the space bar to select it.
Choose "M" to "Keep existing data, migrate to an IM array. Synchronization of disk will occur." This is the option that tells the LSI controller to keep your data.
The Drive Status for this drive will now show "Primary" and the "RAID Disk" status will be "YES".
Move the cursor over to the "RAID DISK" column for the drive that was previously failed. It will say "[NO]" for its value).
Hit the space bar to select it.
If this drive did have data on it in the past, you may get a warning saying that DATA was found on the selected disk. Hit Escape to continue.
The Drive Status for this drive will now show "Secondary" and the "RAID Disk" status will be "YES".
Hit "C" to create the array.
Select "Save changes then exit this menu".
Choose Raid Properties.

You can see the status of the sync next to the Status field. It may take a few minutes for the status percentage to move beyond 0%.
The drive that was previously failed should show a status of "Not Syncd" at this point until it syncs up.
When the array is finished sync'ing, the status will be "Optimal"
Once syncing has begun the system can be rebooted.
Exit all the way out and choose the option to exit and reboot.

Additional Information
This is related to bug 6499176.

Synopsis: LSI RAID configuration degraded on moving disks to Firmware 1.10.00.00 from 1.04.00.00

Screen shot of degraded status:

* LSI Logic Config Utility          v6.06.06.00 (2006.03.22)                   *
* View Array -- SAS1064                                                        *
*      Array                      1 of 1                                       *
*      Identifier                 LSILOGICLogical Volume  3000                 *
*      Type                       RAID1                                        *
*      Scan Order                 0                                            *
*      Size(MB)                   69618                                        *
*      Status                     Degraded                                     *
*                                                                              *
*      Manage Array                                                            *
*                                                                              *
* Slot  Device Identifier             RAID   Hot    Drive      Pred  Size      *
* Num                                 Disk   Spr    Status     Fail  (MB)      *
*   0   FUJITSU MAV2073RCSUN72G 0301  Yes    No     Primary    No     69618    *
*   1   SEAGATE ST973401LSUN72G 0556  Yes    No     Not Syncd  No     69618    *
*                                                                              *
*                                                                              *
*                                                                              *
*                                                                              *
*                                                                              *
*                                                                              *
* Esc = Exit Menu       F1/Shift+1 = Help                                      *
* Enter=Select Item  Alt+N=Next Array  C=Create an array                       *
*******************************************************************************

Product
Sun Fire X4200 Server

Previously Published As 88023
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