Sun Fire[TM] V490 will not pass POST with a specific FC card configuration

Asset ID:	1-72-1005225.1
Update Date:	2018-02-16
Keywords:

Solution Type Problem Resolution Sure

Solution 1005225.1 : Sun Fire[TM] V490 will not pass POST with a specific FC card configuration

Applies to:

Sun Fire V490 Server - Version All Versions and later
All Platforms

Symptoms

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The Sun Fire[TM] V490 may not pass POST successfully when there are fiber cards (375-3102) in pci (Peripheral Component Interconnect) slot 0 AND slot 1. The error message that is displayed is "DATA ACCESS ERROR".

Changes

This problem is not seen when the cards are installed into any other pci slots.

This problem is only seen using the cards 375-3102 that do not have a version number associated with them AND a bar code label with the QLA2310 designation.

Cause

Firmware interaction issue.

Solution

With OBP at 4.15.6 the error appears as:

0:0>Memory Block....Done
0:0>IO-Bridge Tests....Done
0:0>Full Memory Test....Done
0:0>Enable Errors....Done
0:0>INFO:
0:0> POST Passed all devices.
0:0>POST: Return to OBP.
POST Reset
Enabling system bus....... Done
Probing Memory............ Done
Initializing CPUs......... Done
Initializing boot memory.. Done
Initializing OpenBoot
Probing system devices
Probing I/O buses
Data Access Error
{3} ok

With OBP at 4.18.6 the format of the error changes slightly:

Enabling system bus....... Done
Initializing CPUs......... Done
Initializing boot memory.. Done
Initializing OpenBoot
Probing system devices
Probing I/O buses
ERROR: /pci@8,600000/: Last Trap: Data Access Error

Resolution

Replace PN 375-3102 with PN 375-3102-01REV52 with QLA2310F designation.

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