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Asset ID: 1-72-1005013.1
Update Date:2017-03-29
Keywords:
Solution Type  Problem Resolution Sure

Solution  1005013.1 :   probe-scsi-all may fail without reset-all on all Sun[TM] Systems  

Related Items 
    

  • Sun Fire 4810 Server
    •  
  • Sun Fire 3800 Server
    •  
  • Sun Fire V440 Server
    •  
  • Sun Netra 1290 Server
    •  
  • Sun Fire E6900 Server
    •  
  • Sun Fire 6800 Server
    •  
  • Sun Fire V1280 Server
    •  
  • Sun Fire 4800 Server
    •  
  • Sun Fire E2900 Server
    •  
  • Sun Fire E4900 Server
    •  
  • Sun Netra 1280 Server
    •  
Related Categories 
    

  • PLA-Support>Sun Systems>SPARC>Enterprise>SN-SPARC: Exx00
    •  
  • _Old GCS Categories>Sun Microsystems>Servers>Entry-Level Servers
    •  
  • _Old GCS Categories>Sun Microsystems>Servers>Midrange Servers
    •  
  • _Old GCS Categories>Sun Microsystems>Servers>Midrange V and Netra Servers
    •  

PreviouslyPublishedAs
207032 


Applies to:  

Sun Fire V1280 Server - Version Not Applicable and later
Sun Fire V440 Server - Version Not Applicable and later
Sun Fire 3800 Server - Version Not Applicable and later
Sun Fire 4800 Server - Version Not Applicable and later
Sun Fire 4810 Server - Version Not Applicable and later
All Platforms



Symptoms


'probe-scsi-all' may fail with the following error message (or similar).
 


{0} ok probe-scsi-all
 This command may hang the system if a Stop-A or halt command
 has been executed.  Please type reset-all to reset the system
 before executing this command.
 Do you wish to continue? (y/n) y
 /pci@1f,700000/scsi@2,1
 ERROR: LSI1030: timeout waiting for interrupt status.
 
 ERROR: LSI1030: Could not set initiator ID.
 
 ERROR: LSI1030: timeout waiting for interrupt status.
 
 ERROR: LSI1030: Could not set initiator ID.
 Can't open SCSI host adapter
 
 /pci@1f,700000/scsi@2
 ERROR: LSI1030 MPT Firmware, Fault code: 8112: PCI bus fault
 ERROR: LSI1030: Could not set initiator ID.
 
 ERROR: LSI1030 MPT Firmware, Fault code: 8112: PCI bus fault
 ERROR: LSI1030: Could not set initiator ID.
 Can't open SCSI host adapter
 
 {0} ok


 


Changes


A STOP-A / BREAK or halt command has been executed prior to the probe-scsi-all command.


Cause


The OBP memory structures need to be in a defined state for 'probe-scsi-all' to succeed.  STOP-A / BREAK may leave the bus in an unpredictable state.


Solution


Run 'reset-all' prior to run 'probe-scsi-all':



ok reset-all
ok probe-scsi-all


 

Important Notes:


If performing this recommendation when troubleshooting, verify the auto-boot? parameter is set to false.
If set to true it is possible that the procedure could result in a reboot loop condition that further complicates troubleshooting. Make sure and reset this variable back to true after troubleshooting has been completed.







See the following info also:



probe-scsi-all, reset-all, boot, auto-boot?
Previously Published As
76093








References
 <BUG:4589231> - SVT: TPS SCORE IS REDUCED BY -600 FOR HOT AND CRITICAL SR
<NOTE:1001082.1> - Sun UltraSPARC Servers May Hang on Reboot After Running "probe-scsi" Command



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