Sun Fire[TM] 12K/15K/E20K/E25K: SunSAI/P serial port expansion cards are not compatible with Sun Fire servers

Asset ID:	1-72-1002017.1
Update Date:	2015-04-16
Keywords:

Solution Type Problem Resolution Sure

Solution 1002017.1 : Sun Fire[TM] 12K/15K/E20K/E25K: SunSAI/P serial port expansion cards are not compatible with Sun Fire servers

Applies to:

Sun Fire 15K Server - Version Not Applicable to Not Applicable [Release N/A]
Sun Fire 12K Server - Version Not Applicable to Not Applicable [Release N/A]
Sun Fire E20K Server - Version Not Applicable to Not Applicable [Release N/A]
Sun Fire E25K Server - Version Not Applicable to Not Applicable [Release N/A]
All Platforms

Symptoms

Symptom

Ports are not functioning after installing a new SunSAI/P serial port
expansion card(375-0100) with associated patch panel in Sun Fire[TM] 12K
High End Server.
SunSAI/P[TM] 3.0 adapter software and patch 109338-07 were installed.
When the SF12K boots, the following messages appear on the console display:
adcdev saip: [ID 549307 kern.notice] saip0: interrupts
disabled for saip adapter #0
adcdev saip: [ID 627235 kern.notice] saip0: port:0x0
mem:0x400000 ports:8 PCI SUNWsaip V3.0
Once booted 'modinfo' reports the sai/p drivers are loaded.
# modinfo | grep -i saip
148 78552000 1087d3 277 1 saip (Serial Asy. Interface Driver)
149 783b9a53 a2f 278 1 saipdl (SAI/P Download Driver)
Inspection of /dev/cua and /dev/term show SAI/P devices got created.
# ls /dev/cua
a000 a001 a002 a003 a004 a005 a006 a007
# ls /dev/term
a000 a001 a002 a003 a004 a005 a006 a007
Redirecting data to one of the SAI/P ports produces no output.

Cause

SunSAI/P card 375-0100 is not compatible with Sun Fire 12K or Sun Fire 15K servers.

Solution

Resolution

According to the SUN System Handbook, SunSAI/P card 375-0100 is not
compatible with Sun Fire 12K or Sun Fire 15K servers.
Below is a list of SunSAI/P-compatible SUN machines.
Serial Asynchronous Interface (SAI/P) 375-0100.
Workstations:
	Ultra 5, 10, 30, 60, 80, 450
	Sun Blade 100, 150, 1000, 1500, 2000, 2500
Servers:
	Enterprise 250, 450, 220R, 420R
	Enterprise 3x00, 4x00, 5x00, 6x00
	Sun Fire 280R, V440, V480, V490, V880, V890
	Sun Fire V120, V210, V240, V250, V1280
	Sun Fire 4800, 4810, 6800, E2900, E4900, E6900
Telco:
	Netra T1, 20, 120, 240, 440, 1280
Netra t1120/1125, t1400/1405

Relief/Workaround
None, Not supported in SF12K, SF15K, SF20K, SF25K

Additional Information

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