When upgrading to SL8500 4.13 from 3.9x level code or below, 3.98b must be used as bridge code.

Asset ID:	1-73-1019906.1
Update Date:	2012-11-16
Keywords:

Solution Type FAB (standard) Sure

Solution 1019906.1 : When upgrading to SL8500 4.13 from 3.9x level code or below, 3.98b must be used as bridge code.

Impact

When upgrading SL8500 code to 4.13, if the original code is below 3.9x it fails to unpack the u-boot code module on the HBC card correctly during the download and unpack process in SLC. With the failed unpack of the u-boot code module, the HBC card can not initialize correctly and will have to be replaced.

Contributing Factors

This is applicable only when the customer is upgrading SL8500 Tape Library firmware to the new 4.13 release from a codelevel that is at 3.9x or lower.

Symptoms

When the HBC card does not initialize correctly you will not be able to log back in to the HBC card.

Root Cause

Not applicable.

Corrective Action

Workaround:

No workaround available - see Resolution section below.

Resolution:

It will be necessary to use an interim code as "Bridge Code" to upgrade to 4.13. If upgrading to SL8500 code 4.13 from code below 3.9x code, first upgrade to 3.98b, then upgrade to 4.13.

The firmware code and Release Notes can be found on the following web site (search using "SL8500")...

https://sac.us.oracle.com/download/index.html

Estimated time to upgrade code 3.77 to 3.98b code is approximately 90 minutes. Estimated time to upgrade code 3.98b to 4.13 approximately 70 minutes.

Total time to upgrade from 3.77 to 4.13 modeled at 2 hours and 40 minutes.

Note to Authorized Service Partners:

Sun Authorized Service Partners may contact Sun Services or their Sun Services Representative to receive FAB related information.

For information about FAB documents, its release processes, implementation strategies and billing information, go to the following URL:

http://tns.central.sun.com/fab

In addition to the above you may email:

FAB-Manager_US_grp@oracle.com

Internal Contributor/submitter: Bruce.Mcdonald@Sun.COM, Richard.Kent@Sun.COM
Internal Eng Responsible Engineer: Jared.Woodard@Sun.COM Responsible Manager: Steven.P.Johnson@Sun.COM
Internal Services Knowledge Engineer: Joe.Davis@Sun.COM
Internal Eng Business Unit Group: NWS (Storage)

Internal Sun Alert & FAB Admin Info
23-Dec-2008: Completed draft and sent to Extended Review.
19-Nov-2009: Corrected Product Name to swoRDFish inconsistency.

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