The current level of SL8500 HandBots incorporate a new line scanner and require a minimum level of Library code.

Asset ID:	1-73-1019186.1
Update Date:	2013-09-10
Keywords:

Solution Type FAB (standard) Sure

Solution 1019186.1 : The current level of SL8500 HandBots incorporate a new line scanner and require a minimum level of Library code.

Impact

The new HandBot at 419642605 requires a minimum level of Library code of FRS_3.97 to support the new line scanner. It will fail initialization with down level Library code at 3.77 or lower.

Contributing Factors

The original Handbot scanner at Rev_Lvl 1022 is no longer available from the manufacturer and this necessitated the change to the new scanner at Rev_Lvl EV15.

Symptoms

HandBot initialization will fail at three pack array with result code 5635 and operational state 512.

Reference failures if 419642605 is installed in libraries running below 3.9x will fail at the 3-pack array.

2008-02-29T13:45:44.377 1,3,0,2,0 root default internal 0 error 3955 Error from device Code: 512 - Robot can not go operational Data=<response sequence="348" final="true"><command>initialize</command><result identifier="1"><resultStatus><resultSeverity>error</resultSeverity><resultCode>5635</resultCode><resultText><!|CDATA|DIRECTOR End of Rail Init: End of Rail ID testing failed, cannot init, cmo_user_init_end_of_rail: Scanner Hardware Version Not Supported, supported version=E1022; End of Text||></resultText><operationalState>512</operationalState></resultStatus><atEndOfRail>false</atEndOfRail></result></response>

2008-02-29T13:45:44.443 1,3,0,2,0 root default internal 0 error 1302 Failure from robot Code: 512 - Robot can not go operational Data:=<response sequence="348" final="true"><command>initialize</command><result identifier="1"><resultStatus><resultSeverity>error</resultSeverity><resultCode>5635</resultCode><resultText><!|CDATA|DIRECTOR End of Rail Init: End of Rail ID testing failed, cannot init, cmo_user_init_end_of_rail: Scanner Hardware Version Not Supported, supported version=E1022; End of Text||></resultText><operationalState>512</operationalState></resultStatus><atEndOfRail>false</atEndOfRail></result></response>

Root Cause

The original scanner Rev_Lvl 1022 has been obsoleted. HandBot at part number 419642605 started shipping in March of 2008.

Corrective Action

Workaround

No workaround available - reference Resolution section below.

Resolution

Upgrade the Library code to a minimum level of FRS_3.97 which can be found on the Uniform Software Repository (USR) web site at;

https://sac.us.oracle.com/download/index.html

The code upgrade instructions are incorporated in the release notes.

Identification of Affected Parts (how to):

HandBot part number 419642605 only is impacted by this issue.

Comments:

General Information on HandBot compatibility:

HandBot P/N 419642605

-Will require minimum code level FRS_3.97; incorporates the new line scanner.
-Started new build production in 1st week of March.
-Relatively small quantity will be used initially to supplement the spare pool.
-Will start shipping with new SL8500 installs in 3/2008.
-Flex/Spare refurbishment will not be up leveling '604 HandBots to '605 initially.
-RoHS compliant.
-If the 419642605 is installed in a library with code lower than 3.9x it will fail
initialization with a scanner error noted as result code_5635; see example below.

HandBot P/N 419642601-419642604

-It is compatible with all levels of library code including the newest level; Frs_3.97.
-It does not have the new line scanner.
-New build 419642604 have been recently built to supplement the HandBot
spare pool.
-Flex/Spare refurbishment will not be up leveling '604 HandBots to '605 initially.
-Flex/Spare refurbishment will be rebuilding '601-'604 HandBots to '604.
-RoHS compliant.
-Flex will continue to support this level of HandBots for the foreseeable future,
but all sites are encouraged to up level code to minimum level of Frs_3.97.

HandBot P/N 313913806-313913808

-Compatible with all levels of library code including the newest level; Frs_3.97.
-Flex/Spare refurbishment will be rebuilding '806-'808 HandBots to '808.
-Non RoHos compliant.

HandBot P/N 313913801-313913805

-No longer supported.
-Upgrade through attrition.
-Any rails still running the down level HandBots will need to also order the
compatible HBS module. Minimum level of PN_313769402 or the RoHS
compliant version at PN_419801101.

References:

Related URL(s): https://sac.us.oracle.com/download/index.html

Internal Contributor/submitter: Bruce.Mcdonald@Sun.COM
Internal Eng Responsible Engineer: Phillip.Garcia@Sun.COM
Responsible Manager: Edward.Sullivan@Sun.COM
Internal Services Knowledge Engineer: Joe.Davis@Sun.COM
Internal Eng Business Unit Group: NWS (Storage)

Internal Sun Alert & FAB Admin Info
11-Apr-2008: Draft completed and sent to Extended Review.
14-Apr-2008: Feedback about some part numbers not being listed in the SL8500 PN Compatibility List to be addressed separate from this FAB.
15-Apr-2008: Sending to Publish.

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