Panther 1500MHz CPU/Memory boards (501-7058-xx) are being replaced unnecessarily.

Asset ID:	1-73-1000220.1
Update Date:	2015-04-10
Keywords:

Solution Type FAB (standard) Sure

Solution 1000220.1 : Panther 1500MHz CPU/Memory boards (501-7058-xx) are being replaced unnecessarily.

Related Items


Sun Fire V890 Server
 Sun Fire V490 Server

Related Categories


PLA-Support>Sun Systems>Sun_Other>Sun Collections>SN-OTH: Sun FAB
 _Old GCS Categories>Sun Microsystems>Sun FAB>Standard>Reactive

PreviouslyPublishedAs
200295

__________
***Checked for relevance on 10-Apr-2015***

Product
Sun Fire V490 Server
Sun Fire V890 Server

Part

Part No: 501-7058-xx
Part Description: 1500 MHz CPU/Memory Board (Panther)

Impact

This document is intended to assist Field Engineers on the correct technical reasons to troubleshoot, replace, and correctly seat Panther CPU/Memory boards so Benchmark will see a decrease in future NTF's (No Trouble Found).

Root Cause

Panther CPU/Memory Boards are being found NTF at Benchmark and are, therefore, being replaced unnecessarily.

Workaround

Panther 1500MHz CPU/Memory boards don't support Solaris 8.

Please be aware of PTS Best Practices when seating any CPU/Memory board for the V890 and V490. See following URL:

https://support.us.oracle.com/oip/faces/secure/km/DocumentDisplay.jspx?id=1017945.1

Follow correct PTS procedure when troubleshooting memory or CPU failures and how to tell the difference between these errors. See following troubleshooting documents:

Also make sure when upgrading to Panther (from Jaguar) you have the correct OBP (4.18.1 or greater) or you will see POST errors similar to the following:

https://support.us.oracle.com/oip/faces/secure/km/DocumentDisplay.jspx?id=1000843.1

Modification History:

10-Apr-2015: Maintenance check for relevance/currency, no change in content

Previously Published As: 102202
Internal Contributor/submitter: charles.forgues@sun.com
Internal Eng Business Unit Group: KE Authors
Internal Eng Responsible Engineer: quentin.lewis@sun.com
Services Knowledge Engineer: sean.hassall@sun.com

Internal Kasp FAB Legacy ID: 02202

Internal Sun Alert & FAB Admin Info
Critical Category:
Significant Change Date:
Avoidance:
Responsible Manager: null
Original Admin Info: null

Product_uuid
5c71fc02-5e51-11d7-8add-8938754df22a|Sun Fire V490 Server
5d2816fe-5e51-11d7-8de2-d7bc0dd226fc|Sun Fire V890 Server

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