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Asset ID: 1-73-1000080.1
Update Date:2017-07-06
Keywords:

Solution Type  FAB (standard) Sure

Solution  1000080.1 :   On Sun Fire V440 and Sun Netra 440 2P systems with OBP 4.22.19 firmware and ALOM firmware 1.5.4 may encounter a host power on failure.  


Related Items
  • Sun Fire V440 Server
  •  
  • Sun Netra 440 Server
  •  
Related Categories
  • PLA-Support>Sun Systems>Sun_Other>Sun Collections>SN-OTH: Sun FAB
  •  

PreviouslyPublishedAs
200096


Product
Sun Fire V440 Server
Sun Netra 440

Bug Id
<BUG: 15341878>


Impact

On V440/N440 2P systems with ALOM 1.5.4 FW that has not yet been upgrade to ALOM 1.6.3 FW may encounter an Open Boot not responding failure during power on.


Contributing Factors

Products:

  • A42-XH42C2-04HD V440 : 2*1.593GHz,4GB,4*73GB RoHS
  • A42-XHB2C2-04HD SFV440 : 2*1.593GHz,4GB,4*73GB
  • N42XH42C24GYBD Netra 440 DC,2*1.6G,4GB,2*146
  • N42XH42C24GYBA Netra 440 AC,2*1.6G,4GB,2*146

with Parts:

  • F501-7337-02 FRU,RMC,ALOM1.5.4,ROHS

and the following configurations:

  • OBP 4.22.19 firmware or earlier (released on 501-7343-04 motherboard) and RMC (501-7337-02)
  • ALOM firmware 1.5.4 and not upgraded to ALOM 1.6.3 FW

Symptoms

This error message occurs during system power up.

   SC Alert:Host Power-On Failed: System Power OK,
Open Boot not responding
Root Cause

The root cause was determined to be the OBP probe timeout value of 2.5 seconds set in ALOM 1.5.4.

Deviation WO_35484 was issued to Celestica (CMX) to rework V440/N440 systems by loading ALOM 1.6.3 FW.


Resolution

Upgrade the ALOM firmware to 1.6.2 or later, which increases the timeout for OBP probe to 10 seconds.

ALOM 1.6.3 is available on Oracle download center.

Sun Field personnel should diagnose this failure mode and verify that impacted V440/N440 systems can be fixed with a flash update of ALOM 1.6.3 FW.


Related Information
  • ECO: WO_35484 (Dev)
  • BugID: 6452551
  • Escalation ID: 1-20311176, 1-19448910

Previously Published As: 102862

Domain Engineer contact(s): gururaj.sudhindra@oracle.com, alexandru.salajan@oracle.com
Internal Eng Business Unit Group: ESG
Responsible Manager:stephane.dutilleul@oracle.com
Internal Eng Responsible Engineer: Cornelia.Jarst@sun.com

Internal Sun Alert & FAB Admin Info
Critical Category:
Significant Change Date: 2007-03-29
Avoidance: Firmware
Original Admin Info: null

Product_uuid
d9146f34-fb56-4421-8498-f9ecb90a1349|Sun Fire V440 Server

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